You will find answers to frequently asked questions below. If you don't find an answer on our Web site, don't hesitate to call or use the "Contact Us" form on the site for assistance.
Can I receive mail and flowers while I am an inpatient?
All mail and flowers addressed to you will be delivered to your room by hospital volunteers. Mail received after you have been discharged will be forwarded to your home address.
The volunteers also have a flower vending machine in the main lobby. Proceeds from the sale of these flowers are donated to the hospital to support various hospital services.
How can I stay in touch with my family and friends?
All patient rooms are equipped with telephones. Free local calls may be made by dialing “9” and then the10-digit number. All long distance calls must be made collect, by credit card or billed to a third number. They cannot be charged to your room. To make a long distance call within the 704 area code, dial 8-0, then the number. For calls outside the 704 area, dial 8-0-0, then the area code and number. After you have completed dialing, a long distance operator will ask for the charge information.
In most cases, your family and friends can call directly to your room, by dialing 878-7 and your room number. All calls to patient rooms between 10:00 PM and 6:00 AM will be answered at the switchboard.
Pay telephones are located in or near lobbies and near the maternity and surgical waiting areas.
CELL PHONES - We do not restrict the use of cell phones by patients or visitors, but we do ask that they be turned off whenever a caregiver is in the room.
How do I receive newspapers?
The local daily newspaper will be delivered to your room each day, except Sunday, courtesy of a local business. Regional and local newspaper racks are located at both lobby entrances.
Where is the closest ATM machine?
An ATM is located in the lobby on the lower level, near the emergency room entrance.
HOUSEKEEPING
We take pride in the appearance of Iredell Memorial. Our housekeeping department is responsible for the cleanliness and sanitation of the hospital. Our linen department makes sure clean sheets and towels are available for patient comfort.
OTHER SERVICES
Providing your care requires the skills and cooperation of many dedicated persons. A number of these have little, if any, direct patient contact but are very important in our overall efforts to provide quality care. Among these are administration, bookkeeping, business office, central sterile supply, human resources, information systems, in-service education, maintenance, medical records, and purchasing.